/* ConnectViaWA — owner console
   ---------------------------------------------------------------------------
   Same identity as the customer portal (public/style.css): brushed steel and
   copper, Readex Pro, IBM Plex Mono for codes. This is a tool for one person
   who reads it every day, so it is denser: tables first, smaller type, a dark
   steel bar that makes it obvious this is not the customer portal.
   Green, amber and red mean status and nothing else. Copper is the action
   colour. The CSP forbids inline style attributes: every visual lives here.
   Order: fonts → tokens → base → bar → components → pages → responsive. */

/* =============================== fonts ==================================== */
@font-face {
  font-family: "Readex Pro";
  src: url("/fonts/readex-pro-latin.woff2") format("woff2");
  font-weight: 160 700; font-style: normal; font-display: swap;
}
@font-face { font-family: "IBM Plex Mono"; src: url("/fonts/plex-mono-400.woff2") format("woff2"); font-weight: 400; font-display: swap; }
@font-face { font-family: "IBM Plex Mono"; src: url("/fonts/plex-mono-500.woff2") format("woff2"); font-weight: 500; font-display: swap; }

/* ============================== tokens ==================================== */
:root {
  color-scheme: light dark;

  --brand-50:  #fbf3ed;
  --brand-100: #f5e2d4;
  --brand-300: #d99a6e;
  --brand-500: #b8682f;
  --brand-600: #a2572a;
  --brand-700: #8a4722;
  --brand-800: #6f381b;

  --ink-900: #121518;
  --ink-800: #1d2226;
  --ink-700: #2e353b;
  --ink-600: #434b53;
  --ink-500: #59626b;
  --ink-400: #7b848d;

  --page:      #f3f4f5;
  --surface:   #ffffff;
  --surface-2: #f6f7f8;
  --surface-3: #eceef0;
  --line:      #e1e4e8;
  --line-soft: #eceef1;
  --field-line: #7f8891;
  --row-hover: #fbf6f2;
  --row-open:  #f7ece3;

  --btn-bg: #a2572a;
  --btn-bg-hover: #8a4722;
  --btn-bg-active: #6f381b;
  --btn-ink: #ffffff;
  --danger-line-strong: #cf6f66;

  --success-ink: #0b6b4f;
  --success-bg:  #e7f3ed;
  --warn-ink:   #8a5300;
  --warn-bg:    #fcf3e1;
  --warn-line:  #efd9a8;
  --danger-ink: #b42318;
  --danger-bg:  #fcefed;
  --danger-line:#f4cfca;
  --info-ink:   #34528a;
  --info-bg:    #eaf0f9;

  --tint-wa: #e5f2ec;  --tint-wa-ink: #0b6b4f;
  --tint-msg: #e9eef7; --tint-msg-ink: #34528a;
  --tint-plan: #f7ece3; --tint-plan-ink: #8a4722;
  --tint-steel: #eceef0; --tint-steel-ink: #434b53;

  /* The bar is dark steel in both themes, like the logo's own ground. */
  --bar-bg: #121518;
  --bar-line: #262b31;
  --bar-ink: #eef0f2;
  --bar-muted: #aab2ba;
  --bar-btn-line: #4a525a;
  --bar-btn-hover: #21262b;
  --tag-bg: #e0996a;
  --tag-ink: #1a0f08;

  --scrim: rgba(18, 21, 24, .42);

  --r-xs: 6px; --r-sm: 8px; --r-md: 10px; --r-lg: 14px; --r-xl: 16px; --r-pill: 999px;
  --s-1: 4px; --s-2: 8px; --s-3: 12px; --s-4: 16px; --s-5: 20px; --s-6: 24px; --s-7: 32px; --s-8: 40px;
  --t-11: 12px; --t-12: 12px; --t-13: 13px; --t-14: 14px; --t-15: 15px; --t-16: 16px; --t-18: 18px; --t-24: 24px; --t-26: 26px;

  --font-sans: "Readex Pro", "Segoe UI", system-ui, -apple-system, Tahoma, Arial, sans-serif;
  --font-mono: "IBM Plex Mono", ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;

  --sh-1: 0 1px 2px rgba(18, 21, 24, .04), 0 2px 8px -4px rgba(18, 21, 24, .08);
  --sh-3: 0 24px 60px -20px rgba(18, 21, 24, .35);

  --field-h: 38px;
  --content-w: 1320px;
  --drawer-w: 640px;
  --ease: cubic-bezier(.2, .7, .2, 1);
}

:root[data-theme="dark"] {
    --brand-50:  #231811;
    --brand-100: #2e1f15;
    --brand-300: #7a4c2e;
    --brand-500: #d98b55;
    --brand-600: #e0996a;
    --brand-700: #e9ad84;
    --brand-800: #f2c7a8;

    --ink-900: #eef0f2;
    --ink-800: #dde1e5;
    --ink-700: #c7cdd3;
    --ink-600: #aab2ba;
    --ink-500: #939ca5;
    --ink-400: #7a838c;

    --page:      #0c0e10;
    --surface:   #14171a;
    --surface-2: #1a1e22;
    --surface-3: #21262b;
    --line:      #262b31;
    --line-soft: #1e2328;
    --field-line: #69737d;
    --row-hover: #1a1c1e;
    --row-open:  #2a1d13;

    --btn-bg: #d98b55;
    --btn-bg-hover: #e4a070;
    --btn-bg-active: #c97c47;
    --btn-ink: #1a0f08;
    --danger-line-strong: #a05b55;

    --success-ink: #4cc39b;
    --success-bg:  #0f261d;
    --warn-ink:   #e8b64a;
    --warn-bg:    #251e0f;
    --warn-line:  #4a3c1e;
    --danger-ink: #f28b80;
    --danger-bg:  #2a1715;
    --danger-line:#4d2b28;
    --info-ink:   #93b2e6;
    --info-bg:    #141e2e;

    --tint-wa: #10271f;  --tint-wa-ink: #4cc39b;
    --tint-msg: #141d2c; --tint-msg-ink: #93b2e6;
    --tint-plan: #2a1d13; --tint-plan-ink: #e9ad84;
    --tint-steel: #21262b; --tint-steel-ink: #c7cdd3;

    --bar-bg: #08090b;
    --bar-line: #1e2328;
    --bar-btn-hover: #1a1e22;

    --scrim: rgba(0, 0, 0, .6);
    --sh-1: none;
    --sh-3: 0 24px 60px -20px rgba(0, 0, 0, .8);
  }


/* =============================== base ===================================== */
*, *::before, *::after { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; text-size-adjust: 100%; }
body {
  margin: 0; min-height: 100vh;
  font-family: var(--font-sans); font-size: var(--t-14); line-height: 1.5;
  color: var(--ink-800); background: var(--page);
  -webkit-font-smoothing: antialiased;
}
body.locked { overflow: hidden; }
h1, h2, h3 { margin: 0; color: var(--ink-900); line-height: 1.25; font-weight: 600; text-wrap: balance; }
h1 { font-size: var(--t-26); letter-spacing: -.02em; }
h2 { font-size: var(--t-15); }
h3 { font-size: var(--t-13); }
p { margin: 0; }
a { color: var(--brand-700); text-underline-offset: 3px; }
b, strong { font-weight: 600; color: var(--ink-900); }
code, .mono { font-family: var(--font-mono); font-size: .88em; }
code { padding: 1px 6px; border-radius: var(--r-xs); background: var(--surface-3); color: var(--ink-700); overflow-wrap: anywhere; }
img { max-width: 100%; }
.num, .nw { font-variant-numeric: tabular-nums; white-space: nowrap; }

[hidden] { display: none !important; }
p:empty { display: none; }

:where(a, button, input, select, summary, [tabindex]):focus-visible { outline: 2px solid var(--brand-600); outline-offset: 2px; border-radius: var(--r-xs); }
::selection { background: var(--brand-100); color: var(--ink-900); }
.sr-only { position: absolute !important; inline-size: 1px; block-size: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
.skip { position: absolute; inset-inline-start: var(--s-3); inset-block-start: -60px; z-index: 60; padding: var(--s-2) var(--s-4); border-radius: var(--r-md); background: var(--surface); color: var(--ink-900); text-decoration: none; }
.skip:focus { inset-block-start: var(--s-3); }

.i { inline-size: 18px; block-size: 18px; flex: none; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; }

.muted { color: var(--ink-500); }
.small { font-size: var(--t-12); }
.ok { color: var(--success-ink); }
.warn { color: var(--warn-ink); }
.bad { color: var(--danger-ink); }

/* ================================ bar ===================================== */
.bar { position: sticky; inset-block-start: 0; z-index: 30; background: var(--bar-bg); border-block-end: 1px solid var(--bar-line); color: var(--bar-ink); }
.bar-in { max-inline-size: var(--content-w); margin-inline: auto; padding: 10px var(--s-6); display: flex; align-items: center; justify-content: space-between; gap: var(--s-3) var(--s-4); flex-wrap: wrap; }
.brand { display: inline-flex; align-items: center; gap: var(--s-3); text-decoration: none; }
.brand img { display: block; inline-size: 164px; block-size: auto; }
.tag { padding: 2px 9px; border-radius: var(--r-pill); background: var(--tag-bg); color: var(--tag-ink); font-size: var(--t-11); font-weight: 600; letter-spacing: .06em; text-transform: uppercase; }
.who { display: flex; align-items: center; gap: var(--s-2) var(--s-3); flex-wrap: wrap; }
.who-label { font-size: var(--t-13); color: var(--bar-muted); }
.bar .pill { background: var(--bar-btn-hover); color: var(--bar-ink); }
.bar .pill.ok { background: #0f261d; color: #4cc39b; }
.bar .pill.warn { background: #251e0f; color: #e8b64a; }
.bar-btn {
  display: inline-flex; align-items: center; gap: 7px; min-block-size: 34px; padding: 0 var(--s-3);
  font: inherit; font-size: var(--t-13); font-weight: 500; color: var(--bar-ink);
  background: transparent; border: 1px solid var(--bar-btn-line); border-radius: var(--r-sm); cursor: pointer;
}
.bar-btn:hover { background: var(--bar-btn-hover); }
.bar-btn .i { inline-size: 16px; block-size: 16px; }
.bar-msg { max-inline-size: var(--content-w); margin-inline: auto; padding: 0 var(--s-6) 10px; font-size: var(--t-13); color: #f28b80; }

/* ============================ components ================================== */
button {
  display: inline-flex; align-items: center; justify-content: center; gap: var(--s-2);
  min-block-size: var(--field-h); padding: 0 var(--s-4);
  font-family: inherit; font-size: var(--t-14); font-weight: 500; line-height: 1.1;
  color: var(--btn-ink); background: var(--btn-bg);
  border: 1px solid var(--btn-bg); border-radius: var(--r-md);
  cursor: pointer; white-space: nowrap;
  transition: background-color .15s var(--ease), border-color .15s var(--ease), color .15s var(--ease);
}
button:hover { background: var(--btn-bg-hover); border-color: var(--btn-bg-hover); }
button:active { background: var(--btn-bg-active); border-color: var(--btn-bg-active); }
button.secondary { color: var(--ink-800); background: var(--surface); border-color: var(--field-line); }
button.secondary:hover { color: var(--ink-900); background: var(--surface-2); border-color: var(--ink-400); }
button.ghost { color: var(--ink-600); background: transparent; border-color: transparent; padding-inline: var(--s-2); }
button.ghost:hover { color: var(--ink-900); background: var(--surface-3); }
button.icon { inline-size: var(--field-h); padding: 0; }
button.danger { color: var(--danger-ink); background: var(--surface); border-color: var(--danger-line-strong); }
button.danger:hover { background: var(--danger-bg); border-color: var(--danger-ink); }
button.danger-solid { color: #fff; background: #b42318; border-color: #b42318; }
button.danger-solid:hover { background: #8f1c13; border-color: #8f1c13; }
button.sm { min-block-size: 30px; padding: 0 var(--s-3); font-size: var(--t-12); border-radius: var(--r-sm); }
button.wide { inline-size: 100%; min-block-size: 46px; font-size: var(--t-15); }
button:disabled { opacity: .45; cursor: not-allowed; }
button:disabled:hover { background: var(--btn-bg); border-color: var(--btn-bg); }
button.secondary:disabled:hover, button.danger:disabled:hover { background: var(--surface); border-color: var(--field-line); }
button.danger:disabled:hover { border-color: var(--danger-line-strong); }
button[aria-busy="true"] { cursor: progress; }

label { display: block; color: var(--ink-700); font-size: var(--t-12); font-weight: 500; }
input:not([type=hidden]), select {
  inline-size: 100%; min-block-size: var(--field-h); padding: 7px var(--s-3);
  font-family: inherit; font-size: var(--t-14); color: var(--ink-900); background: var(--surface);
  border: 1px solid var(--field-line); border-radius: var(--r-md);
  transition: border-color .15s var(--ease), box-shadow .15s var(--ease);
}
input:hover:not(:disabled), select:hover:not(:disabled) { border-color: var(--ink-400); }
input:focus, select:focus { outline: none; border-color: var(--brand-600); box-shadow: 0 0 0 3px color-mix(in srgb, var(--brand-600) 22%, transparent); }
input::placeholder { color: var(--ink-500); opacity: 1; }
select {
  appearance: none; padding-inline-end: 34px; cursor: pointer;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%237b848d' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E");
  background-repeat: no-repeat; background-position: right 10px center;
}
select.compact { inline-size: auto; min-block-size: 32px; padding-block: 4px; font-size: var(--t-13); }
.field { display: grid; gap: 5px; min-inline-size: 0; }
.help { font-size: var(--t-12); color: var(--ink-500); }
.form-msg { font-size: var(--t-13); }
.form-msg.ok { color: var(--success-ink); }
.form-msg.bad { color: var(--danger-ink); }

/* ---- pills: status only ---- */
.pill {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 2px 9px; border-radius: var(--r-pill);
  background: var(--surface-3); color: var(--ink-600);
  font-size: var(--t-12); font-weight: 500; line-height: 1.45; white-space: nowrap;
}
.pill::before { content: ""; inline-size: 6px; block-size: 6px; border-radius: 50%; background: currentColor; flex: none; }
.pill.ok   { background: var(--success-bg); color: var(--success-ink); }
.pill.warn { background: var(--warn-bg); color: var(--warn-ink); }
.pill.bad  { background: var(--danger-bg); color: var(--danger-ink); }
.pill.info { background: var(--info-bg); color: var(--info-ink); }
.pill.muted { color: var(--ink-500); }
.pill.cap { text-transform: capitalize; }
.flag { display: inline-block; padding: 0 6px; border-radius: var(--r-xs); background: var(--info-bg); color: var(--info-ink); font-size: var(--t-11); font-weight: 600; letter-spacing: .05em; vertical-align: 1px; }

/* ---- cards ---- */
.card { background: var(--surface); border: 1px solid var(--line); border-radius: var(--r-xl); box-shadow: var(--sh-1); min-inline-size: 0; }
.card-h { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: var(--s-2) var(--s-3); padding: var(--s-4) var(--s-5); }
.card-h h2 { display: flex; align-items: center; gap: var(--s-2); }
.card-h h2 .i { color: var(--ink-400); }
.card-h .sub { flex-basis: 100%; font-size: var(--t-12); color: var(--ink-500); }
.count { font-size: var(--t-12); font-weight: 500; color: var(--ink-500); font-variant-numeric: tabular-nums; }
.empty { padding: var(--s-6) var(--s-5); text-align: center; color: var(--ink-500); border-block-start: 1px solid var(--line-soft); }

/* ---- tables ---- */
.table-wrap { position: relative; overflow-x: auto; border: 1px solid var(--line); border-radius: var(--r-lg); }
.card > .table-wrap { border-inline: 0; border-block-end: 0; border-radius: 0 0 var(--r-xl) var(--r-xl); }
.table-wrap:focus-visible { outline: 2px solid var(--brand-600); outline-offset: -2px; }
table { inline-size: 100%; border-collapse: collapse; font-size: var(--t-13); }
th, td { padding: 9px var(--s-3); text-align: start; border-block-end: 1px solid var(--line-soft); vertical-align: middle; }
th:first-child, td:first-child { padding-inline-start: var(--s-5); }
th:last-child, td:last-child { padding-inline-end: var(--s-5); }
th { color: var(--ink-500); font-size: var(--t-12); font-weight: 500; background: var(--surface-2); white-space: nowrap; }
th.num, td.num { text-align: end; }
tbody tr:last-child td { border-block-end: 0; }
td { overflow-wrap: break-word; }
tr.muted td { color: var(--ink-500); }
td .sub { display: block; font-size: var(--t-12); color: var(--ink-500); }
td .tech { display: block; margin-block-start: 1px; font-family: var(--font-mono); font-size: var(--t-11); color: var(--ink-500); }
.empty-row td { padding-block: var(--s-5); text-align: center; color: var(--ink-500); }

/* The customer list: a row is the way into one customer. */
.cust { min-inline-size: 960px; }
.cust tbody tr { cursor: pointer; transition: background-color .12s var(--ease); }
.cust tbody tr:hover { background: var(--row-hover); }
.cust tbody tr[aria-current="true"] { background: var(--row-open); }
.cust tbody tr[aria-current="true"] td:first-child { box-shadow: inset 3px 0 0 var(--brand-600); }
.phone { font-weight: 600; color: var(--ink-900); font-variant-numeric: tabular-nums; white-space: nowrap; }
.mismatch { display: block; margin-block-start: 2px; font-size: var(--t-12); color: var(--warn-ink); }
.use { display: grid; gap: 4px; min-inline-size: 104px; }
.use .num { font-size: var(--t-13); color: var(--ink-800); }
.meter { block-size: 5px; border-radius: var(--r-pill); background: var(--surface-3); overflow: hidden; }
.meter > i { display: block; block-size: 100%; inline-size: 0; min-inline-size: 3px; background: var(--brand-500); border-radius: inherit; }
.meter.warn > i { background: var(--warn-ink); }
.meter.bad > i { background: var(--danger-ink); }
#activity, #passkeys { min-inline-size: 34rem; }
#dFails, #dAudit { min-inline-size: 34rem; }

/* ---- confirmation dialog ---- */
dialog.confirm { inline-size: min(440px, calc(100vw - 32px)); padding: 0; border: 1px solid var(--line); border-radius: var(--r-xl); background: var(--surface); color: var(--ink-800); box-shadow: var(--sh-3); }
dialog.confirm::backdrop { background: var(--scrim); }
dialog.confirm form { display: grid; gap: var(--s-3); padding: var(--s-6); }
dialog.confirm h2 { font-size: var(--t-18); }
dialog.confirm p { color: var(--ink-600); }
dialog.confirm .actions { display: flex; justify-content: flex-end; flex-wrap: wrap; gap: var(--s-2); margin-block-start: var(--s-2); }

/* ============================== pages ===================================== */
/* ---- sign-in and enrollment ---- */
.signin { min-block-size: calc(100vh - 60px); display: grid; place-items: center; padding: var(--s-8) var(--s-4); }
.signin-card { inline-size: min(420px, 100%); display: grid; gap: var(--s-4); padding: var(--s-7); background: var(--surface); border: 1px solid var(--line); border-radius: var(--r-xl); box-shadow: var(--sh-1); }
.signin-mark { inline-size: 44px; block-size: 44px; border-radius: var(--r-md); display: grid; place-items: center; background: var(--tint-plan); color: var(--tint-plan-ink); }
.signin-mark .i { inline-size: 22px; block-size: 22px; }
.signin-card .lede { color: var(--ink-500); }
.fine { font-size: var(--t-12); color: var(--ink-500); padding-block-start: var(--s-3); border-block-start: 1px solid var(--line-soft); }
.enroll-label { display: flex; align-items: center; gap: var(--s-2); padding: var(--s-3); border-radius: var(--r-md); background: var(--surface-2); font-size: var(--t-13); }
.enroll-label b { overflow-wrap: anywhere; }

/* ---- dashboard ---- */
.main { max-inline-size: var(--content-w); margin-inline: auto; padding: var(--s-6) var(--s-6) var(--s-8); display: grid; gap: var(--s-5); align-content: start; }
.main > * { min-inline-size: 0; }
.page-head { display: flex; flex-wrap: wrap; align-items: flex-end; justify-content: space-between; gap: var(--s-3); }
.page-head .lede { margin-block-start: 4px; font-size: var(--t-13); color: var(--ink-500); }
.grid-2 { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: var(--s-5); align-items: start; }

/* What needs the owner today: one list, worst first. A single green line means all clear. */
.attention { display: grid; background: var(--surface); border: 1px solid var(--line); border-radius: var(--r-lg); box-shadow: var(--sh-1); overflow: hidden; }
.attention:empty { display: none; }
.note { display: flex; align-items: center; gap: var(--s-3); flex-wrap: wrap; min-block-size: 44px; padding: 8px var(--s-3) 8px var(--s-4); font-size: var(--t-13); color: var(--ink-800); box-shadow: inset 3px 0 0 var(--stripe, transparent); }
.note + .note { border-block-start: 1px solid var(--line-soft); }
.note > .msg { flex: 1 1 18rem; min-inline-size: 0; }
.note > .i { inline-size: 16px; block-size: 16px; color: var(--ink-500); }
.note.warn { --stripe: var(--warn-ink); }
.note.warn > .i { color: var(--warn-ink); }
.note.bad { --stripe: var(--danger-ink); background: color-mix(in srgb, var(--danger-bg) 60%, var(--surface)); }
.note.bad > .i { color: var(--danger-ink); }
.note.ok { --stripe: var(--success-ink); }
.note.ok > .i { color: var(--success-ink); }
.note button { flex: none; }

/* Summary tiles. */
.tiles { display: grid; grid-template-columns: repeat(7, minmax(0, 1fr)); gap: var(--s-3); }
.tile { display: grid; gap: 6px; align-content: start; padding: var(--s-3) var(--s-4) var(--s-4); background: var(--surface); border: 1px solid var(--line); border-radius: var(--r-lg); box-shadow: var(--sh-1); min-inline-size: 0; }
.tile.warn { border-color: var(--warn-line); }
.tile.bad { border-color: var(--danger-line); }
.tile.warn .ico { background: var(--warn-bg); color: var(--warn-ink); }
.tile.bad .ico { background: var(--danger-bg); color: var(--danger-ink); }
.tile.warn .tile-foot { color: var(--warn-ink); }
.tile.bad .tile-foot { color: var(--danger-ink); }
.tile-top { display: flex; align-items: flex-start; justify-content: space-between; gap: var(--s-2); min-block-size: 32px; }   /* a two-line label no longer pushes its value out of line with its neighbours */
.tile-label { font-size: var(--t-12); color: var(--ink-500); }
.ico { inline-size: 28px; block-size: 28px; border-radius: var(--r-sm); display: grid; place-items: center; flex: none; }
.ico .i { inline-size: 16px; block-size: 16px; }
.ico.wa { background: var(--tint-wa); color: var(--tint-wa-ink); }
.ico.msg { background: var(--tint-msg); color: var(--tint-msg-ink); }
.ico.plan { background: var(--tint-plan); color: var(--tint-plan-ink); }
.ico.steel { background: var(--tint-steel); color: var(--tint-steel-ink); }
.tile-val { font-size: var(--t-24); font-weight: 600; letter-spacing: -.02em; line-height: 1.15; color: var(--ink-900); font-variant-numeric: tabular-nums; }
.tile-val small { font-size: var(--t-13); font-weight: 400; letter-spacing: 0; color: var(--ink-500); }
.tile-foot { font-size: var(--t-12); color: var(--ink-500); }

.toolbar { display: flex; flex-wrap: wrap; gap: var(--s-2); align-items: center; }
.toolbar select { inline-size: auto; }
.search { position: relative; display: block; }
.search .i { position: absolute; inset-inline-start: 10px; inset-block-start: 50%; translate: 0 -50%; inline-size: 16px; block-size: 16px; color: var(--ink-400); pointer-events: none; }
.search input { inline-size: 18rem; max-inline-size: 100%; padding-inline-start: 34px; }

/* ---- customer drawer ---- */
.scrim { position: fixed; inset: 0; z-index: 40; background: var(--scrim); animation: fade .18s var(--ease); }
.drawer {
  position: fixed; inset-block: 0; inset-inline-end: 0; z-index: 41;
  inline-size: min(var(--drawer-w), 100vw); display: flex; flex-direction: column;
  background: var(--page); border-inline-start: 1px solid var(--line); box-shadow: var(--sh-3);
  animation: slide .22s var(--ease);
}
@keyframes slide { from { transform: translateX(24px); opacity: 0; } to { transform: none; opacity: 1; } }
@keyframes fade { from { opacity: 0; } to { opacity: 1; } }
.drawer-h { display: flex; align-items: flex-start; justify-content: space-between; gap: var(--s-3); padding: var(--s-4) var(--s-5); background: var(--surface); border-block-end: 1px solid var(--line); }
.drawer-title { min-inline-size: 0; display: grid; gap: 3px; }
.drawer-title h2 { font-size: var(--t-18); font-variant-numeric: tabular-nums; overflow-wrap: anywhere; }
.drawer-title h2:focus { outline: none; }
.drawer-title .sub { display: flex; flex-wrap: wrap; align-items: center; gap: 6px var(--s-2); font-size: var(--t-13); color: var(--ink-500); }
/* A flex column, not a grid: grid rows shrink a clipped child (the facts list) to nothing once the drawer overflows. */
.drawer-b { flex: 1; overflow-y: auto; overscroll-behavior: contain; padding: var(--s-4) var(--s-5) var(--s-8); display: flex; flex-direction: column; gap: var(--s-4); }
.drawer-b > * { flex: none; }

.facts { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 1px; margin: 0; overflow: hidden; border: 1px solid var(--line); border-radius: var(--r-lg); background: var(--line); }
.facts > div { display: grid; gap: 2px; padding: 9px var(--s-3); background: var(--surface); min-inline-size: 0; }
.facts dt { font-size: var(--t-12); color: var(--ink-500); }
.facts dd { margin: 0; font-size: var(--t-13); color: var(--ink-900); overflow-wrap: anywhere; }
.facts dd.mono { font-size: var(--t-12); }
.facts .full { grid-column: 1 / -1; }

.panel { display: grid; gap: var(--s-3); padding: var(--s-4); background: var(--surface); border: 1px solid var(--line); border-radius: var(--r-lg); min-inline-size: 0; }
.panel > h3 { font-size: var(--t-12); font-weight: 600; letter-spacing: .05em; text-transform: uppercase; color: var(--ink-500); }
.panel .table-wrap { margin-inline: calc(-1 * var(--s-4)); margin-block-end: calc(-1 * var(--s-4)); border-inline: 0; border-block-end: 0; border-radius: 0 0 var(--r-lg) var(--r-lg); }
.panel-pair { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: var(--s-4); }
.act-block { display: grid; gap: var(--s-3); padding: var(--s-3); border: 1px solid var(--danger-line); border-radius: var(--r-md); background: color-mix(in srgb, var(--danger-bg) 55%, var(--surface)); }
.act-block > button { justify-self: start; }
.field-grid { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: var(--s-3); }
.act-row { display: flex; flex-wrap: wrap; align-items: flex-end; gap: var(--s-2) var(--s-3); padding-block-start: var(--s-3); border-block-start: 1px solid var(--line-soft); }
.act-row > .field { flex: 0 1 13rem; }

/* 14-day usage: one bar per day, drawn to one scale (the busiest day). */
.chart { display: grid; grid-template-columns: repeat(14, minmax(0, 1fr)); gap: 4px; align-items: end; block-size: 132px; }
.chart .day { display: grid; grid-template-rows: 1fr auto; gap: 4px; block-size: 100%; min-inline-size: 0; }
.chart .col { display: flex; flex-direction: column; justify-content: flex-end; align-items: stretch; gap: 2px; min-block-size: 0; }
.chart .col > i { display: block; inline-size: 100%; min-block-size: 2px; border-radius: 3px 3px 1px 1px; background: var(--brand-500); }
.chart .col > i.zero { background: var(--surface-3); }
.chart .col > span { block-size: 12px; line-height: 12px; text-align: center; font-size: 10.5px; color: var(--ink-600); font-variant-numeric: tabular-nums; }
.chart .lbl { font-size: 10.5px; color: var(--ink-500); text-align: center; font-variant-numeric: tabular-nums; white-space: nowrap; overflow: hidden; }
.chart-empty { color: var(--ink-500); font-size: var(--t-13); }

/* ---- AI provider control (one block per provider; the model is named AND identified) ---- */
.panel-body { display: grid; gap: var(--s-3); padding: 0 var(--s-5) var(--s-5); }
#aiProviders { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: var(--s-3); align-items: start; }
/* The active-production summary. Uses the same tokens as the pills so it themes with the rest of the console. */
.prov-sum { display: grid; gap: 4px; padding: var(--s-3); margin-block-end: var(--s-3); border: 1px solid var(--line); border-radius: var(--r-lg); background: var(--surface-2); }
.prov-sum-main { font-size: var(--t-14); font-weight: 600; color: var(--ink-900); overflow-wrap: anywhere; }
.prov-sum.ok { border-inline-start: 3px solid var(--ok-line, var(--line)); }
.prov-sum.warn { border-inline-start: 3px solid var(--warn-line, var(--line)); }
.prov-sum.bad { border-inline-start: 3px solid var(--danger-line); background: color-mix(in srgb, var(--danger-bg) 35%, var(--surface)); }
.prov .help.ev { display: block; margin-block-start: 2px; }
.prov { display: grid; gap: var(--s-2); padding: var(--s-3); border: 1px solid var(--line); border-radius: var(--r-lg); background: var(--surface-2); min-inline-size: 0; }
.prov.down { border-color: var(--danger-line); background: color-mix(in srgb, var(--danger-bg) 45%, var(--surface)); }
.prov-h { display: flex; flex-wrap: wrap; align-items: center; gap: 6px var(--s-2); }
.prov-name { font-size: var(--t-14); font-weight: 600; color: var(--ink-900); }
.prov .act-row { padding-block-start: var(--s-2); }
.prov .help { display: block; }
/* The model field is a searchable combobox (input + datalist), so it is styled to match the selects beside it.
   Kept identical in box model and font so the row does not jump between the two controls. */
.prov select, .prov input[type="text"] { min-inline-size: 0; inline-size: 100%; }
.prov input[type="text"][aria-invalid="true"] { border-color: var(--danger-line); }
.prov input[list] { cursor: text; }

.chips { display: flex; flex-wrap: wrap; gap: 6px; }
.chip { display: inline-flex; align-items: baseline; gap: 6px; padding: 3px 9px; border-radius: var(--r-sm); background: var(--surface-2); border: 1px solid var(--line-soft); font-size: var(--t-12); color: var(--ink-600); }
.chip b { font-variant-numeric: tabular-nums; }
.kv { display: grid; gap: 4px; font-size: var(--t-13); }
.kv .url { font-family: var(--font-mono); font-size: var(--t-12); color: var(--ink-900); overflow-wrap: anywhere; }

/* ============================ responsive ================================== */
@media (max-width: 1200px) {
  .tiles { grid-template-columns: repeat(4, minmax(0, 1fr)); }
}
@media (max-width: 980px) {
  .grid-2 { grid-template-columns: minmax(0, 1fr); }
  #aiProviders { grid-template-columns: minmax(0, 1fr); }
}
@media (max-width: 640px) {
  .bar-in { padding: 8px var(--s-4); }
  .brand img { inline-size: 118px; }
  .who-label { display: none; }
  .bar-btn span { display: none; }
  .bar-btn { inline-size: 44px; min-block-size: 44px; padding: 0; justify-content: center; }
  .bar-msg { padding-inline: var(--s-4); }
  .main { padding: var(--s-4) var(--s-4) var(--s-8); gap: var(--s-4); }
  h1 { font-size: var(--t-24); }
  .tiles { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: var(--s-2); }
  .tile { padding: var(--s-3); }
  .tile-val { font-size: var(--t-18); }
  .toolbar, .search, .search input, .toolbar select { inline-size: 100%; }
  .card-h { padding: var(--s-3) var(--s-4); }
  th:first-child, td:first-child { padding-inline-start: var(--s-4); }
  th:last-child, td:last-child { padding-inline-end: var(--s-4); }
  .drawer-h { padding: var(--s-3) var(--s-4); }
  .drawer-b { padding: var(--s-3) var(--s-3) var(--s-8); gap: var(--s-3); }
  .facts, .field-grid, .panel-pair { grid-template-columns: minmax(0, 1fr); }
  /* Customers become cards: the phone on top, then labelled facts two to a row, Open at the end. */
  .cust { min-inline-size: 0; }
  .cust thead { position: absolute; inline-size: 1px; block-size: 1px; overflow: hidden; clip: rect(0 0 0 0); }
  .cust, .cust tbody { display: block; }
  .cust tbody tr { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: var(--s-2) var(--s-3); padding: var(--s-3) var(--s-4); border-block-end: 1px solid var(--line-soft); }
  .cust tbody tr:last-child { border-block-end: 0; }
  .cust td, .cust td:first-child, .cust td:last-child { display: grid; gap: 3px; align-content: start; padding: 0; border: 0; text-align: start; }
  .cust td[data-label]::before { content: attr(data-label); font-size: var(--t-11); color: var(--ink-500); }
  .cust td > .pill, .cust td > .flag { justify-self: start; }
  .cust td.who-cell, .cust td.open { grid-column: 1 / -1; }
  .cust td.open button { inline-size: 100%; }
  .cust tbody tr[aria-current="true"] td:first-child { box-shadow: none; }
  .signin-card { padding: var(--s-6); }
  input:not([type=hidden]), select, select.compact { font-size: 16px; }
  button { white-space: normal; padding-block: 10px; }
  .form-grid { grid-template-columns: minmax(0, 1fr); }
  .cust tbody tr { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}
@media (pointer: coarse) {
  button, input:not([type=hidden]), select { min-block-size: 44px; }
  button.sm, .bar-btn, select.compact { min-block-size: 44px; }
  .bar-btn, button.icon { min-inline-size: 44px; }
}
@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { animation: none !important; transition: none !important; }
}
.admission-link { display: inline-block; max-width: 100%; overflow-wrap: anywhere; user-select: all; }

/* Admissions are secondary tasks, revealed only when needed. */
.admission-tools { border-block-start: 1px solid var(--line-soft); }
.admission-tools summary { padding: var(--s-4) var(--s-5); cursor: pointer; color: var(--ink-900); font-weight: 500; font-size: var(--t-14); }
.admission-tools summary:hover { background: var(--surface-2); }
.admission-tools summary span { display: block; margin-block-start: var(--s-1); color: var(--ink-500); font-size: var(--t-12); font-weight: 400; }
.admission-tools label { display: grid; gap: 6px; min-inline-size: 0; }
.admission-tools form > button { justify-self: start; }
.form-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: var(--s-4); }
#admissionMsg:not(:empty) { margin: var(--s-4) var(--s-5); padding: var(--s-3); border-radius: var(--r-sm); background: var(--surface-2); overflow-wrap: anywhere; }
#applicationsOlder { margin: var(--s-3) var(--s-5); }
#applications { min-inline-size: 680px; }
input, select { caret-color: var(--brand-600); }
html { scrollbar-color: var(--field-line) var(--page); }
#custTable { scroll-margin-block-start: 100px; }
@media (max-width: 640px) {
  .form-grid { grid-template-columns: minmax(0, 1fr); }
  .admission-tools summary { padding-inline: var(--s-4); }
  .admission-tools .panel-body { padding-inline: var(--s-4); }
  .admission-tools form > button { inline-size: 100%; }
}

/* Supplied WAVVAW logo, original proportions and colours retained. */
.brand img { inline-size: 112px; block-size: auto; max-inline-size: 100%; }